Last Updated: June 16th 2023
This Privacy Policy outlines the manner in which Eric Carriere Roofing (“we,” “us,” or “our”) collects, uses, maintains, and discloses information gathered from users (“you” or “your”) of the Eric Carriere Roofing website (the “Website”). We are committed to protecting your privacy and ensuring the security of your personal information. By accessing and using our Website, you consent to the practices described in this Privacy Policy.
Information We Collect
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We may collect both personal and non-personal information from you when you interact with our Website. Personal information refers to details that can identify an individual, while non-personal information does not directly identify you.
1. Personal Information:
– Name
– Contact information (email address, phone number, mailing address)
2. Non-Personal Information:
– Browser type and version
– Device information (including unique device identifiers)
– IP (Internet Protocol) address
– Cookies and usage data
– Referral source
– Pages visited on our Website
Use of Collected Information
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We collect and use your information for the following purposes:
1. To Provide Services: We use your personal information to provide the roofing services you requested, respond to your inquiries, and communicate with you regarding your roofing needs.
2. Marketing Communications: With your consent, we may use your contact information to send you promotional materials, newsletters, or other marketing communications related to our products and services. You have the right to opt-out of receiving such communications at any time.
3. Improving User Experience: We analyze non-personal information to understand how users interact with our Website, enhance user experience, and improve the content and functionality of our site.
4. Legal Obligations: We may use or disclose your personal information to comply with legal requirements, enforce our website policies, protect our rights, or respond to lawful requests from public authorities.
Information Protection
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We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage method is 100% secure, and we cannot guarantee the absolute security of your information.
Data Retention
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We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. When no longer needed, we will securely dispose of or anonymize your data.
Disclosure to Third Parties
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We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in operating our business, delivering services, or conducting website-related activities. These third parties are obligated to maintain the confidentiality of your information and are prohibited from using it for any other purposes.
Links to External Websites
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Our Website may contain links to third-party websites that are not operated by us. We have no control over the content, privacy policies, or practices of these external websites and are not responsible for the protection and privacy of any information you provide while visiting such sites. We encourage you to review the privacy policies of any third-party websites you visit.
Your Rights
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Under Canadian privacy laws, you have certain rights regarding your personal information:
1. Access: You can request access to the personal information we hold about you.
2. Correction: You may request corrections to any inaccurate or incomplete personal information we have about you.
3. Withdraw Consent: If you have previously provided consent for the use of your personal information, you can withdraw your consent at any time.
4. Data Erasure: You have the right to request the erasure of your personal information, subject to legal and contractual obligations.
To exercise your rights or for any questions or concerns regarding your personal information, please contact us using the information provided at the end of this Privacy Policy.
Updates to this Privacy Policy
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We reserve the right to update this Privacy Policy at any time. When we make changes, we will revise the “Last Updated” date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Contact Us
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If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Eric Carriere Roofing
4120 County Rd 34
Green Valley, Ontario
K0C 1L0
Email: info@ericcarriereroofing.com
Phone: (343) 585-3170
We will respond to your inquiries and address any concerns as soon as possible.